The Long Good Friday Glad to

The Long Good Friday

Glad to know others are having The Long Good Friday same problem. Netflix will need to fix this very soon. Im 0/3 so far. I have not received a single blueray disk from Netflix that ISNT cracked EXACTLY like your picture. Ive rented 9 Blu Rays from Netflix and so far 5 of them have been unplayable. I also have noticed that if I mail the bad disk back to Netflix as soon as I report it, I sometimes get the SAME disk back from Netflix a few days confirmed by putting a mark on the disk before I send it to them. To help netflix with their problem, I now write in black magic marker on the playing surface side defective disk and put the month and year. That should keep things straight: We just started with Netflix soley for the BD option. Of the 15 disks sent to us 11 were cracked. I called today b/c our free trial was worthless as we spent all our time returning broken disks. The Rep claimed surprise about the issue and told me that it is a US Postal Service problem and that I should complain to them. Seems to me if 75% of what you send through the mail is damaged it has more to do with your packaging than a rouge mailperson tossing BDs around. Wouldnt a better shipping package be cheaper than replacing thousands of broken BDs and lost customers? 4 of my first 6 Blu-ray movies from Netflix arrived with a seemingly identical crack on the outer edge of each disk. The damaged area is difficult to find. Like you, at first I thought it was my hardware PS Ive found that quite a few netflix subscribers online STILL have the same issue. I just got off the phone with netflix customer support. The representative claimed it was damaged during shipping and discounted me 25% off next months bill. Looking at this posting original date, this problem has continued for a full year. And honestly, by the netflix representives tone and reaction to my claims, i think her comment on damaged during The Long Good Friday was BS. I have received two titles from Netflix. The Wild Bunch played fine, no problems whatsoever. The Last Waltz was a different story. At first, it wouldnt load at all, saying it was an incompatible region number. Eventually it loaded, but it skipped the middle chunk of the film. I asked for a new one, and received it a few days later. Again, I was getting the incompatible region number, so I decided to troubleshoot the player. I updated the firmware, afterwards, the Last Waltz disc simply gave me The Long Good Friday message Cant Play. After searching, I found this blog, and then examined this second disc. Sure enough, the tell-tale crack is there. Just so you know, Ive now had problems now with 3 out of 4 BD movies for Netflix. Fantastic 4:RSS, AVP:Req, and Spidy All have the same small crack in almost the exact same place on the outer side of the disk. Surely that kind of consistency indicates some sort of problem at the Netflix facility, wouldnt ya think? All of us from different parts of the country presumably with the exact same problem? If it was really damaged in shipment wouldnt the damage be in different spots on the disk, large or smaller, etc? Why cant I stop asking questions? Has anyone in Los Angeles had this same problem with a cracked B/R disc? Has anyone ever had the same problem with a newly purchased sealed B/R disc not a pre-played rental disc? Is it the disc or the shipping that is the problem, or both? I have an unplayable Terminator 3 from Netflix right now. I could play the first 15 mn of the movie and then my PS3 would come up with a 80029940 error, as many others have experienced. However, I DONT have the crack. The disc is pristine. I have no clue what the problem could be, I tried to clean the disc and it still blocks at the same point in the movie. I had the same problem with Planet Earth. I also have a subscription to Gamefly and my PS3 games are shipped in a very tick sleeve. I guess they acknowledged and corrected the problem, contrary to Netflix.